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XRN 6122
Amendment to emergency contact data provision to GTs, IGTs & NGT

Last Updated
26 Aug 2026
Status
Current
Release Type
Ad-hoc
Implementation Date
TBC
Proposer Wales and West Utilities Impacted DSC service area

Customer Change Team Leader uklink@xoserve.com

Summary

Provision of emergency contact data from Shippers to DNs, NGT & IGT currently includes non-mandatory and mandatory*’ emergency contact data.

The data provided to the affected parties through the daily and quarterly delta files (and any other means identified such as APIs) need to be restricted/filtered to ensure only the Mandatory data passes through.

System changes are required to ensure only mandatory data flows through to DNs, NGT & IGTs via Central Systems to ensure ongoing compliance with GDPR and the UNC.
The exact mechanism to achieve this should be confirmed by the main EMR Modification(0926S) change XRN6079 which will be worked in conjunction with this change.

Distribution Networks, National Gas Transmission and Independent Gas Transporters are all impacted by this change as they are the recipients of the Emergency Contact Data provided. 
Whilst the need for this change was identified as part of analysis for Modification 0926S for the improvement of the Shipper obligated supply of EMR Data, the Modification is not dependant on this change as it affects the receipt of the data by the affected parties, as opposed to the supplying of the data by Shippers.

Impacted Customer Types

  • NGT
  • IGT
  • DNO

Documents

Document title Comment Last updated CHMC outcome
Change Proposal Change Proposal Raised 26/08/26 N/A
Initial Review Stage not yet reached   N/A
High Level Solution Options Stage not yet reached   N/A
Solution Review Stage not yet reached   N/A
Detailed Design Stage not yet reached   N/A
Evaluation Quotation Reports (EQR) Stage not yet reached   N/A
Business Evaluation Reports (BER) Stage not yet reached   N/A
Change Completion Reports (CCR) Stage not yet reached   N/A

Timeline

Change Proposal raised
26/08/26
Status Awaiting ChMC approval
Change development
Solution development
Detailed design
Awaiting delivery
In delivery
Change implemented

Contact the Change Team

Need to get in touch with a member of the Change Team?

You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.