Live updates
An overview of all the current known system issues and outages.
Meter points showing historic discrepancies
Investigations find some meter points are showing historic discrepancies. |
Updated: Thursday 8 February 2024 - 11:30am |
BackgroundFollowing the DCC P1 incident in July 2023, there was a requirement for Xoserve to update GES and the APIs. We released an update to GES on 4 November 2023, to fix some of the requirements identified. Since that deployment we have been investigating some tickets that have been raised, which reported a number of Supply Meter Points NOT impacted by the P1 issue having mis-aligned dates incorrectly highlighted in the portal. Initial investigations have found that a population of meter points are affected which are showing historic discrepancies. The examples that we have looked at have a discrepancy showing the UNC Confirmation Effective Date in 2010 and a CSS Effective Date in 2014, where the UNC Confirmation Effective Date is correct at 2010. This discrepancy existed prior to the fix, but this has been highlighted following the P1 fix to highlight the mismatch in dates by the conditional formatting defined in Requirement 4 and 5. We are currently investigating why the discrepancy in the data exists and assessing options to fix the issue which we will implement as soon as possible. We will keep you informed of any updates around the root cause and fix. You can read or download further information on the changes made so far following the DCC P1 incident below. |
UIG allocation issues
There are no known UIG allocation issues within current D+5 closeout window. |
Updated: N/A |
BackgroundAny UIG allocation issues identified within D+5 closeout will be communicated here. Historical issues relating to UIG Allocation are recorded in the UIG Allocation Issues Tracker on the UIG webpage |
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