13 February 2024

We’re carrying out the Client JSON Web Signature (JWS) certificates renewal for the SwitchStream services on Tuesday, 20 February 2024.
During the outage, inbound and outbound files will not be processed in SwitchStream, however, all the files received will be queued and processed when the system is back up at 11am.

SwitchStream Portal is not impacted and will be available to use. 
CSS JWS certificates renewal activity – Tuesday 20 February 10am - 11am 
If you encounter any issues during the period of outage, please refer to our Live updates webpage where updates on any known issues will be provided. 

Need support?

If you would like any further information on the activity please email us using the link below.

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