12 October 2020

Following a series of successful releases into our Data Discovery Platform (DDP) throughout this year, we would like to announce that the third GT release and second IGT release. CSEP Insights is now available to through the DDP.

This release has built upon the previous IGT release from just four weeks ago, giving both IGTs and GTs access to CSEP related data insights.

“Initially the DDP will provide you with pre-defined dashboards and reporting capabilities, that will allow you to explore and bring your company data to life” explains our Chief Strategy Officer, Ranjit Patel. “Ultimately, our vision is to enable you to discover your own data by creating and developing dashboards and reports, unique to your organisation’s needs.”

What new data is available to you in the DDP?
We have developed dashboards to support IGTs and GTs in monitoring their CSEP data. You will have access to CSEP data, including various AQ related data which compares your actual AQ vs max AQ, and identifies any breaches to the max AQ. You’ll also be able to view your CSEP SHQ and SOQ data via trend analysis which will grow over time. Potentially the most valuable feature of these dashboards is the ability for both GTs and IGTs to identify data differences and discrepancies within the CIN file. You’ll also be able to filter the data on things such as meter mechanism, Supplier, Class and more.

What does the DDP mean to you?
You will be able to explore your dashboards and switch between high-level visualisations and your low-level granular data. We strongly believe that this increase in data availability and flexibility will help with day-to-day analysis, and reduce the need for you to raise reporting change requests, saving you time and money.

What benefits will you get from the DDP?
Our DDP uses your UK Link data, combined with Xoserve expertise, and industry performance measures, to provide you with data visualisations and clear insights. This will allow you to evaluate, and easily react to any changes and trends. Trend analysis will also enable you to more quickly gain a competitive edge, by identifying new opportunities to improve your performance.

How do you access your reports and dashboards?
When you log into the DDP, your account will be pre-configured to access your organisation’s dashboard. Using the simple navigation tools you will be able to access additional dashboards, and reports made available to you.

How do you access the DDP?
If you need access to the DDP, please contact the Xoserve Service Desk on 0845 600 0506 or email servicedesk@xoserve.com.

You can download our DDP app!
The DDP is our first service supported by mobile technology, providing you with an easy and secure way to access your data on the move. You can download the app for your Android or iOS device on our website.

Do you want to know more?
Over the coming weeks we will be arranging training sessions for all IGTs. The sessions will include a DDP demon and you can also find out about the platform. - more details to follow soon! If you have any questions about the DDP please contact your Customer Advocate.

We are committed to further develop the data that is available on the DDP, and the functionality that is available to you to analyse and visualise that data. We are really keen to ensure that we are doing this in a way that meets the needs of our customers, so if you would like to give us feedback or get involved in beta testing, please contact your Customer Advocate.


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