CDSP invoices: payment timings and escalation process

When CDSP invoices must be paid, the escalation process for late payments, and where to go to get support.

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    When do CDSP invoices need to be paid?

    CDSP invoices need to be paid in full within 20 business days of the issue date. Cleared funds must be deposited into a bank account advised by the CDSP.


    What happens if the payment is late?

    If the customer fails to make payment by the payment due date, a failure to pay notice is issued the next business day.

    If payment is still not received within two business days after the initial failure to pay notice, the matter is referred to the DSC Committee who convene and decide on further action to take.


    CDSP terms and conditions

    Section 5.2 of the DSC Terms and Conditions outlines payment terms for CDSP invoices.

    You can view the full terms on the Joint Office website using the link below.

    DSC Terms and Conditions | Joint Office of Gas Transporters


    Who to contact for further support

    Email us with your query at the following address, and a member of the team will get back to you as soon as possible.

    CDSP Credit Risk:


    Credit Risk e-learning

    Learn more about Credit Risk and Neutrality using our  online e-learning course.

    Credit and Risk e-learning
    Plan your invoicing payments
    Billing Calendar 2023

    Need more help?

    For more help with invoicing, please raise a support request.

    Support request