XRN 6081.B
Reconciliation of Multiple Read Replacements – Historic Reporting and Tactical Solution

Summary

The coverage of this change proposal is around the reconciliation process and invoicing of this to Shipper Users.

Where multiple Shipper readings, for the same MPRN, are submitted on the same date, they may not be correctly utilised within the reconciliation process e.g. a subsequent or replacement read submitted may be used rather than the first read received on the given day. This results in incorrect consumption calculations, inaccurate reconciliations, and incorrect invoicing.

Currently, the process does not recognise, or order replacement reads submitted on the same date. As such, reconciliation is executed before later reads are factored in resulting in inaccurate calculations.

This applies to reads received via inbound read files:
• UMR - Class 4
• UBR - Class 3
• RRP - RGMA replacement reads

The objectives of this Change Proposal are to:
1. Review and analyse historic instances of the issue to allow for manual correction
2. Develop ongoing reporting to prevent inaccurate reconciliations from being included in customer invoices