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XRN 4670
Reject a replacement read, where the read provided is identical to that already held in UK Link for the same read date

Last Updated
17 Jan 2019
Release Type
Implementation Date
28 Jun 2019
Proposer Xoserve Impacted DSC service area


Customer Change Team Leader


Shippers are currently submitting replacement readings, with a read and Through The Zeros (TTZ) count which is identical to the previously submitted actual read recorded in UK Link for the same read date.
Current validation and business processes do not consider this scenario. As a result, this is leading to an increase in the number of exceptions received and manual intervention taken to resolve due to the system creating a zero billable consumption. At present, this is not expected and therefore will generate a MN09 exception to be looked at.
The current processing of the exception requires a manual consumption adjustment to be completed by the Business Operations Team for an adjustment to be released and the read to be re-processed.


Impacted Customer Types

  • Shipper


Document title Last updated Type
XRN4670 High Level System Solution 13/Feb/2019 PDF
XRN4670 CP 15/Jan/2019 PDF


Initial Review
Solution Consultation
Awaiting Delivery
In Delivery

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