What is the Issues Register?
The Issues Register is a record of systems and process issues our customers have reported to us.
The Issues Register includes:
- high priority incidents
- system-related issues that affect our products and services such as the Contact Management Service (CMS) and Gemini
The register sets out:
- details about each issue and its cause
- the impact on customers
- which industry sectors are affected
- the status of the issue
- details of remedial action we’ve taken
Download Issues Register
The Issues Register contains a summary of issues reported to us, together with details of work we’re carrying out to resolve them.