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XRN 5949
New Priority Consumer Category related to Community Heating

Last Updated
27 Jun 2025
Status
Current
Release Type
Unallocated
Implementation Date
TBC
Proposer NGT Impacted DSC service area

Service Area 3 (Current Apr 21)

Manage updates to customer portfolio

Customer Change Team Leader uklink@xoserve.com

Summary

Following on from the Gas Task Group lead by NTS & DNOs (and in conjunction with DESNZ), it has been recommended that a new Priority Consumer category related to Community Heating and associated Supply Meter Points be introduced.

Currently there are three Priority Consumer categories, A, B & C, and these are subject to a number of validations and specific criteria which need to be adhered to for a SMP to be assigned the relevant category value within Central Systems and therefore be granted a Priority Consumer status for downstream processes, e.g. Load Shedding activities in the event of a Gas Emergency.

Impacted Customer Types

  • Shipper
  • DNO
  • IGT
  • NGT

Documents

Document title Comment Last updated CHMC outcome
Change Proposal CP raised 27/06/25 For approval at ChMC 09/07/25
Initial Review Stage not yet reached   N/A
High Level Solution Options Stage not yet reached   N/A
Solution Review Stage not yet reached   N/A
Detailed Design Stage not yet reached   N/A
Evaluation Quotation Reports (EQR) Stage not yet reached   N/A
Business Evaluation Reports (BER) Stage not yet reached   N/A
Change Completion Reports (CCR) Stage not yet reached   N/A

Timeline

Change Proposal raised
27/06/25
Status Awaiting ChMC approval
Change development
Solution development
Detailed design
Awaiting delivery
In delivery
Change implemented

Contact the Change Team

Need to get in touch with a member of the Change Team?

You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.