Live updates

RESOLVED Service Disruption – GES Data Processing

Intermittent delays affecting switching data processing within the GES application.

Latest Update: 8 October 2026 - 3:40pm

Expected service performance levels have now been restored.

We continue to work closely with Microsoft on further remedial actions and root cause analysis to understand the underlying cause and help prevent recurrence. Enhanced monitoring remains in place to ensure service performance continues to be stable.

We apologise for any inconvenience caused and thank you for your patience while we worked with Microsoft to restore normal service.

If you have any further questions or concerns, please contact our Issue Management team at box.xoserve.IssueResolution@xoserve.co.uk, who will be happy to assist.


UIG Allocation Issues 

There are currently the following allocation issues:

Updated: Tuesday 13 October 2026 - 09:40 am

LDZ = WS; Gas Day = 08 October 2026; Status = Corrected within D+5 closeout

Historical issues relating to UIG Allocation are recorded in the UIG Allocation Issues Tracker on the UIG webpage

 

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