Live updates
An overview of all the current known system issues and outages.
File numbers (BRR, TMC & ASN file types)
We've identified an irregularity with the file sequence numbering on BRR, TMC and ASN files |
Updated 5 August – 10am |
BackgroundIssue within AMT MarketFlow when generating the file sequence number (also known as generation number) of the file, in both the file name and within the file header, are not as per normal sequential numbering of files issued from UK Link. Content in the files is correct, but the sequence number of the file (and therefore within the header) will contain gaps for any given Shipper recipient. All files are unique, so no duplication of numbering. Once the fix has been deployed, the file sequence number would continue from your last file; the file numbers will not be repeated. Progress and next steps
If you have any questions or would like to discuss this issue further please contact the Issue Management team. |
Incomplete data issued on the Daily Delta File (IDL)
Blank data for Shipper and Supplier values being contained within the IDL Files |
Updated 5 August – 10am |
BackgroundFollowing CSSC implementation on 18 July 2022, new processes and files were implemented for the Shipper and Supplier switching process. From 19 July 2022 onwards, the IDL files have contained blank data for the Shipper and Supplier values. The Shipper and Supplier data should not be issued in the IDL file until the following day. The file issued on the following day contains the correct data for the Shipper and Supplier. This issue has occurred due to the batch process for the IDL file creation, whereby it is being triggered before the new CSS file batch process has completed. This has caused the IDL file to have blank values for Shipper and Supplier data. Progress and next steps
If you have any questions or would like to discuss this issue further please contact the Issue Management team. |
Special characters contained within files
Special characters contained within files |
Updated 5 August - 10am |
BackgroundWhere a special character is included within a file, UK Link is not processing the file as expected, this results in either;
Progress and next steps
If you have any questions or would like to discuss this issue further please contact the Issue Management team. |
Access issues with Portal & GES
Some users experiencing issues with accessing Portal and Gas Enquiry Service (GES) |
Updated 5 August - 10am |
BackgroundCustomer users are experiencing the following:
Progress and next stepsCalls will be set up with customer users to troubleshoot GES issues. These will begin to be scheduled from next week.
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