Which system do you need support with?

Contact Management Service (CMS) Managing customer contacts
Please note:
CMS is closed for maintenance between 12:00am and 7:00am Monday to Sunday.
Gemini Gas trading and energy balancing
Please note:
Gemini is closed for maintenance between 3.15am and 4.15am on Monday to Friday and Sunday between 3.00am and 5.00am.
UK Link Information, technology and communications systems
Please note:
UK Link system is closed for maintenance 5:00am to 7:00am Monday to Sunday
Xoserve Services Portal Portal access to Gas Enquiry Service (GES) and UK Link
Please note:
The Xoserve Services Portal is closed for maintenance between 12:00am and 3.15am Monday to Sunday.
Gas Enquiry Service (GES) Gas market enquiries about supply point data
Information Exchange (IX) Processing industry code communications and secure file transfers
Data Discovery Platform (DDP) Data visualisations for actionable insights
Please note:

DDP is closed for maintenance between 8:00pm to 4:00am from Monday to Sunday.
Other SwitchStream

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