XRN 5808
Providing Notification to DNs and IGTs for Capacity and Nomination Referrals Awaiting Action
Last Updated
|
17 Jul 2024 |
Status
|
Current
|
Release Type
|
Unallocated |
Implementation Date
|
TBC
|
Proposer | Cadent Gas | Impacted DSC service area |
Service Area 1 (Current Apr 21) Manage Shipper Transfers |
Customer Change Team Leader | uklink@xoserve.com |
Summary
Nomination Referral or Capacity Referrals requested by Shippers come through on UK Link Portal for DN/IGT to action. Currently there is no notification (e.g. email) sent to the DN/IGT to inform them that there is a Referral within the UK Link Portal that is awaiting DN/IGT assessment and action.
As a result, without DN/IGT Operational processes ensuring that the UK Link Portal is reviewed on a daily basis, Referrals are only known when a DN/IGT either;
- ad-hoc reviews the portal
- is chased for a response (usually by email outside of the portal)
The creation of a specific notification to the DN/IGT will reduce the potential of undue delay in responding to Shippers and their customers when a Referral is requested.
Send a new Referral (Capacity/Nomination) Notification (e.g. email) to an agreed distribution list of DN/IGT representatives so that they are aware that there is a Referral to action on an MPRN.
Impacted Customer Types
- DNO
- IGT
Documents
Document title | Comment | Last updated | CHMC outcome |
---|---|---|---|
Change Proposal | Awaiting ChMC approval 10/7/24 | 17/07/2024 | Approved |
Initial Review | Stage not required | N/A | |
High Level Solution Options | Stage not yet reached | N/A | |
Solution Review | Stage not yet reached | N/A | |
Detailed Design | Stage not yet reached | N/A | |
Evaluation Quotation Reports (EQR) | Stage not yet reached | N/A | |
Business Evaluation Reports (BER) | Stage not yet reached | N/A | |
Change Completion Reports (CCR) | Stage not yet reached | N/A |
Timeline
Contact the Change Team
Need to get in touch with a member of the Change Team?
You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.