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XRN 5206
TPI/PCW Access

Last Updated
12 Jan 2021
Release Type
Implementation Date
15 Jan 2021
Proposer ENGIE Impacted DSC service area

Service Area 24

Additional Service Request or Third Party Request

Customer Change Team Leader


This Change looks to grant access to non-domestic data via the DES and API to Third Party Intermediaries and Price Comparison Websites.

Lack of transparency of the central data means that issues or objections with a transfer are often not noticed until too late which can result in transfer delays, customers paying penalties and /or out of contract rates or not getting the contract they signed up to. Suppliers lose out if they have purchased the energy and have to sell it back to the market or if there is a delay to their contract starting. To try and compensate for lack of transparency, TPI/PCW has to continually communicate with multiple suppliers and the end customers to try to find out if there are any problems and it’s often difficult to ascertain what is going on in a timely manner. This is a drawn out inefficient process that causes long delays in identifying objections and causes an admin burden on all parties as well as a poor customer experience.



Impacted Customer Types

  • Consumer
  • Supplier
  • DNO


Document title Last updated Type
CCR for 5206 17/Mar/2021 PDF
XRN5206 - High Level Solution Option Assessment v1.0 13/Nov/2020 PDF
XRN5206 - CP 25/Aug/2020 PDF


Initial Review
Start: 00/00/00
Status Awaiting
Expected: 00/00/00
Status Awaiting
Solution Consultation
Expected: 00/00/00
Status Awaiting
Awaiting Delivery
Expected: 09/12/20
Status Solution option approved at ChMC
In Delivery
Expected: 09/12/20
Status ChMC approved no Design Change Pack required
Expected: 15/01/21
Status CCR to be taken to Feb or March ChMC

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