|
Last Updated
|
19 Jan 2021 |
Status
|
Withdrawn
|
|
Release Type
|
Unallocated |
Implementation Date
|
TBC
|
| Proposer | Indigo Pipelines | Impacted DSC service area |
Service Area 21 Data Flows and Services to Network Operators |
| Customer Change Team Leader | uklink@xoserve.com |
Summary
Information provided in IDL is unclear as to when a Shipper has successfully withdrawn from a site and the IGT can stop billing. Some IGTs using the ‘notice of withdrawal’ as the date to stop billing, which is incorrect.
In the existing process the shipper withdrawal date is an indication of when the site will withdraw but not the actual withdrawal date. In all instances the withdrawal received date is the only notice IGT’s get in relation to a withdrawal and the withdrawal becoming effective in UK Link. This means that IGT billing ceases earlier than GDN billing. AS a result, some IGT’s use this date to end bill which is incorrect and can result in loss of revenue.
Requirement to provide a simple way for IGT’s to identify when a site has truly withdrawn from a shipper in order to cease billing.
Impacted Customer Types
- IGT
Documents
| Document title | Last updated | Type |
|---|---|---|
| XRN5195 - CP | 29/Jun/2020 |
Timeline
Contact the Change Team
Need to get in touch with a member of the Change Team?
You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.