Ceased Responsibility Date Following Shipper Withdrawal (IDL)
|19 Jan 2021
|Impacted DSC service area
Service Area 21
Data Flows and Services to Network Operators
|Customer Change Team Leader
Information provided in IDL is unclear as to when a Shipper has successfully withdrawn from a site and the IGT can stop billing. Some IGTs using the ‘notice of withdrawal’ as the date to stop billing, which is incorrect.
In the existing process the shipper withdrawal date is an indication of when the site will withdraw but not the actual withdrawal date. In all instances the withdrawal received date is the only notice IGT’s get in relation to a withdrawal and the withdrawal becoming effective in UK Link. This means that IGT billing ceases earlier than GDN billing. AS a result, some IGT’s use this date to end bill which is incorrect and can result in loss of revenue.
Requirement to provide a simple way for IGT’s to identify when a site has truly withdrawn from a shipper in order to cease billing.
Impacted Customer Types
|XRN5195 - CP